{"id":991,"date":"2026-07-28T15:02:10","date_gmt":"2026-07-28T08:02:10","guid":{"rendered":"http:\/\/localhost\/samhanquoc\/?p=991"},"modified":"2026-07-28T15:02:10","modified_gmt":"2026-07-28T08:02:10","slug":"chinh-sach-bao-hanh-doi-tra","status":"publish","type":"post","link":"https:\/\/thegioisamyen.com\/?p=991","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh &#038; \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"<p data-start=\"151\" data-end=\"262\">V\u1edbi ph\u01b0\u01a1ng ch\u00e2m <strong data-start=\"167\" data-end=\"208\">\u0111\u1eb7t quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u<\/strong>, Th\u1ebf Gi\u1edbi S\u00e2m Y\u1ebfn \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 nh\u01b0 sau:<\/p>\n<h3 data-section-id=\"9xq7c\" data-start=\"264\" data-end=\"289\">1. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"291\" data-end=\"407\">Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c <strong data-start=\"307\" data-end=\"345\">\u0111\u1ed5i m\u1edbi 1 \u0111\u1ed5i 1 trong v\u00f2ng 07 ng\u00e0y<\/strong> k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng n\u1ebfu x\u1ea3y ra m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul data-start=\"409\" data-end=\"617\">\n<li data-section-id=\"qmxjyo\" data-start=\"409\" data-end=\"443\">S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<li data-section-id=\"2hp9kd\" data-start=\"444\" data-end=\"493\">S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/li>\n<li data-section-id=\"16naf6k\" data-start=\"494\" data-end=\"564\">Giao sai s\u1ea3n ph\u1ea9m, sai m\u1eabu m\u00e3 ho\u1eb7c sai s\u1ed1 l\u01b0\u1ee3ng so v\u1edbi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng.<\/li>\n<li data-section-id=\"1s3z6wu\" data-start=\"565\" data-end=\"617\">S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean tem, nh\u00e3n v\u00e0 ch\u01b0a qua s\u1eed d\u1ee5ng.<\/li>\n<\/ul>\n<hr data-start=\"619\" data-end=\"622\" \/>\n<h3 data-section-id=\"1iy6e1l\" data-start=\"624\" data-end=\"648\">2. H\u01b0\u1edbng d\u1eabn \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"650\" data-end=\"855\">Khi c\u1ea7n \u0111\u1ed5i ho\u1eb7c tr\u1ea3 s\u1ea3n ph\u1ea9m, Qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 <strong data-start=\"708\" data-end=\"719\">Hotline<\/strong> ho\u1eb7c g\u1eedi th\u00f4ng tin qua trang <strong data-start=\"749\" data-end=\"760\">Li\u00ean h\u1ec7<\/strong> tr\u00ean website <strong data-start=\"774\" data-end=\"804\"><a class=\"decorated-link\" href=\"https:\/\/thegioisamyen.com\/\" target=\"_new\" rel=\"noopener\" data-start=\"776\" data-end=\"802\">https:\/\/thegioisamyen.com\/<\/a><\/strong> \u0111\u1ec3 \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 trong th\u1eddi gian s\u1edbm nh\u1ea5t.<\/p>\n<hr data-start=\"857\" data-end=\"860\" \/>\n<h3 data-section-id=\"p4w5h1\" data-start=\"862\" data-end=\"886\">3. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"888\" data-end=\"924\">S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 khi:<\/p>\n<ul data-start=\"926\" data-end=\"1094\">\n<li data-section-id=\"tfjigf\" data-start=\"926\" data-end=\"945\">Ch\u01b0a qua s\u1eed d\u1ee5ng.<\/li>\n<li data-section-id=\"glcvv0\" data-start=\"946\" data-end=\"994\">C\u00f2n nguy\u00ean bao b\u00ec, tem, nh\u00e3n c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<li data-section-id=\"1m8ydv\" data-start=\"995\" data-end=\"1041\">C\u00f3 h\u00f3a \u0111\u01a1n ho\u1eb7c th\u00f4ng tin x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/li>\n<li data-section-id=\"niloab\" data-start=\"1042\" data-end=\"1094\">Y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c g\u1eedi trong th\u1eddi gian quy \u0111\u1ecbnh.<\/li>\n<\/ul>\n<hr data-start=\"1096\" data-end=\"1099\" \/>\n<h3 data-section-id=\"nk4pzl\" data-start=\"1101\" data-end=\"1123\">4. Th\u1eddi gian x\u1eed l\u00fd<\/h3>\n<p data-start=\"1125\" data-end=\"1267\">Sau khi x\u00e1c nh\u1eadn y\u00eau c\u1ea7u h\u1ee3p l\u1ec7, Th\u1ebf Gi\u1edbi S\u00e2m Y\u1ebfn s\u1ebd ti\u1ebfn h\u00e0nh \u0111\u1ed5i s\u1ea3n ph\u1ea9m ho\u1eb7c ho\u00e0n ti\u1ec1n (n\u1ebfu \u00e1p d\u1ee5ng) trong v\u00f2ng <strong data-start=\"1241\" data-end=\"1266\">03 \u2013 05 ng\u00e0y l\u00e0m vi\u1ec7c<\/strong>.<\/p>\n<hr data-start=\"1269\" data-end=\"1272\" \/>\n<h3 data-section-id=\"19gqtrf\" data-start=\"1274\" data-end=\"1313\">5. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"1315\" data-end=\"1370\">Ch\u00fang t\u00f4i kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\n<ul data-start=\"1372\" data-end=\"1636\">\n<li data-section-id=\"13cvx0d\" data-start=\"1372\" data-end=\"1436\">S\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng ho\u1eb7c b\u1ecb h\u01b0 h\u1ecfng do l\u1ed7i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li data-section-id=\"mczqx9\" data-start=\"1437\" data-end=\"1508\">Bao b\u00ec b\u1ecb r\u00e1ch, bi\u1ebfn d\u1ea1ng ho\u1eb7c kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n do ng\u01b0\u1eddi s\u1eed d\u1ee5ng.<\/li>\n<li data-section-id=\"12x3loe\" data-start=\"1509\" data-end=\"1561\">Kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 sau th\u1eddi gian quy \u0111\u1ecbnh.<\/li>\n<li data-section-id=\"1x8rh2v\" data-start=\"1562\" data-end=\"1636\">S\u1ea3n ph\u1ea9m thu\u1ed9c c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>V\u1edbi ph\u01b0\u01a1ng ch\u00e2m \u0111\u1eb7t quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u, Th\u1ebf Gi\u1edbi S\u00e2m Y\u1ebfn \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 nh\u01b0 sau: 1. Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i m\u1edbi 1 \u0111\u1ed5i 1 trong v\u00f2ng 07 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng n\u1ebfu x\u1ea3y ra m\u1ed9t trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau: S\u1ea3n [&#8230;]\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-991","post","type-post","status-publish","format-standard","hentry","category-chua-phan-loai"],"acf":[],"_links":{"self":[{"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=\/wp\/v2\/posts\/991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=991"}],"version-history":[{"count":1,"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=\/wp\/v2\/posts\/991\/revisions"}],"predecessor-version":[{"id":992,"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=\/wp\/v2\/posts\/991\/revisions\/992"}],"wp:attachment":[{"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thegioisamyen.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}